Privacy Policy
Last updated: January 28, 2025
1. Introduction
Luminbrane ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luminbrane.com or engage with our product development consultancy services.
2. Information We Collect
We may collect information about you in various ways:
Personal Data
When you contact us or use our services, we may collect personally identifiable information such as:
- Name and job title
- Email address
- Phone number
- Company name
- Project requirements and specifications
Automatically Collected Data
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about projects and services
- Improve our website and services
- Send periodic emails regarding our services (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as necessary to provide our services, comply with the law, or protect our rights. We may share information with trusted service providers who assist us in operating our website and conducting our business, so long as they agree to keep this information confidential.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality. We use analytics tools to understand how visitors interact with our website.
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have certain rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your personal data
- Portability: Request transfer of your data to another organization
- Objection: Object to our processing of your personal data
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 90 days.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
